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Verizon recalls 2.5 million mobile hotspots sold to schools, in stores due to fire hazard

Verizon has recalled 2.5 million mobile hotspots after several reports of overheating and two reports of mild burns.

4G hotspots were used in schools and sold in stores. They are called Ellipsis Jetpack mobile hotspots and were imported by Franklin Wireless in San Diego.

The U.S. Consumer Product Safety Commission said Thursday that hotspot lithium-ion batteries could overheat, creating a risk of fire and burns.

Of the 2.5 million units, there are 15 reports of device overheating, including 6 reports of bedding and floor fire damage and 2 reports of minor burns.

The unit was sold in the US Verizon store, other stores, and school districts between April 2017 and March 2021. It sold for $ 50 to $ 150.

Users can contact Verizon to request a refund or exchange. Parents who receive an Ellipsis Jetpack whose child has been recalled from the school should contact the school to find out how to receive the replacement.

Verizon said more than one million of the 2.5 million recalled devices are currently in use. Of these, hundreds of thousands have been purchased and used in schools.

Verizon recalls 2.5 million mobile hotspots sold to schools, in stores due to fire hazard Source link Verizon recalls 2.5 million mobile hotspots sold to schools, in stores due to fire hazard

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