British competition regulators have refused airlines to offer customers refunds for flights prohibited by law during the coronavirus pandemic by Ryanair and British Airways. Later, he started an execution lawsuit.
The Competition and Markets Authority said Wednesday that it was investigating whether BA and Ryanair violated competition law and submitted to both companies a document detailing their concerns.
BA offered customers who couldn’t travel during the lockdown the opportunity to rebook their vouchers or flights, but Ryanair only offered the option of rebooking.
CMA CEO Andrea Koseri said, “I understand that airlines are having a tough time during a pandemic, but compliance with the law makes people unfairly self-paying. Must not be.
“Customers booked these flights in good faith, but were legally unable to take advantage of them due to circumstances that were completely out of control. We said that these people should have offered a refund. believe.”
The CMA investigated various issues during the pandemic. Possibility of profit taking By a retailer who sells hand sanitizers Package tour company Refused to provide customers with fair cancellation terms.
UK competition regulator investigates Ryanair and BA over flight refunds Source link UK competition regulator investigates Ryanair and BA over flight refunds