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Text messages sent to Google Fi users with Hangouts went missing last week

Google Fi users in Hawaii received some text messages on Monday night wishing for Happy Easter. The problem is that these messages were sent on Easter Sunday, but only arrived more than a day later.

Google is currently informing Fi users who receive text messages via Hangouts that the messages sent may have been lost between March 31st and April 5th. According to the company, there were “interruptions” in services that affected “a few people.” Google states that it has resolved the issue and is sending a delayed message. The missing message should appear in Hangouts by the end of April today.

Fi users have been able to make and receive calls and messages via Hangouts for years, but a few years ago Google announced plans to remove these features as-is. Migrated Hangouts Yet another Google communication app. This feature seems to have been disabled last week.

However, Google continues to patch the delay message to Hangouts because the interruption occurred before the service was completely shut down.Google spokesperson confirmed service interruption The Verge He said he was contacting the affected users. SMS messages are delivered to Messages by Google or another default messaging app from now on..

Message delays can cause real problems for senders and recipients. November 2019, Over 168,000 messages The first one sent on Valentine’s Day 2019, nine months ago, was delivered. People received confusing, context-free messages — In some cases, I received messages from people who died in the months that came.The cause of the problem is Server failure in Syniverse, A company that routes text messages between carriers.

Google has shut down Hangouts for years, so it’s possible that few users were using the service in combination with Fi. With full disclosure, even my friend, a Hawaiian Fi user, said he knew he needed to switch some time ago and decided not to switch.

“I intentionally put myself in this place,” said Jason Bennett, who received the late Easter message. The Verge.. “”I wanted to see what happened when I went offline. “

The body of the email sent to the Fi user whose message was delayed.

Text messages sent to Google Fi users with Hangouts went missing last week Source link Text messages sent to Google Fi users with Hangouts went missing last week

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