Nowadays, malpractice lawsuits against healthcare professionals are not only based on mistakes in medical procedures but it depends upon the patients’ treatment or how they are mistreated, in case of negligence by a healthcare department or caregiver.
This might seem irrational, but this is the truth. This is why the practitioners need to take into consideration these essential steps to avoid a malpractice suit while performing their duties.
- Be transparent and clear
It is not only good to be compassionate, but it is also essential to be clear while communicating and on the level where the patient could understand. It can be difficult for the patient to understand the medical terms when a physician is talking to their colleagues.
They understand more common terms in simple language. Illustration can prove to be helpful where a patient can know about the diagnosis or show how a treatment or medications will improve their health.
Being consistent equally plays an essential role. The same kind of protocol and care should be followed for each of your patients.
- Maintain good caregiver and patient bond
The thing that brought the patients to your door is the quality medical care. They expect to get kindness, concern, and utmost respect.
If you are the caregiver, you must make your patient feel comfortable throughout the session. It is something many patients can’t do while opening about health and bodies generally.
Empathy and respect go a long way while helping patients talk about their specific ailments, overall health, and what they think about the treatment that might be necessary for them.
Honest conversation in detail along with respect and kindness is essential to foster the relationship between a caregiver and patient. This will only help you to be comfortable with your patient and help their relatives to gain some knowledge about procedures and care.
Make sure to earn your patients’ trust which is very essential. If there will be trust, there are no chances of getting a case against you but it is always better to get ready with doctor malpractice insurance in case anything goes wrong.
- Complete and accurate documentation
Maintaining accurate records of all the patients’ documents is vital for a successful practice. Do you know documentation can help to either make or break a lawsuit as well? In case of negligence, if there will be no documentation, there are chances that the jury will take the side of the patient.
If documents are kept poorly, it will do nothing better. Documentation in a better way such as records and charts that are thorough, current, and specific to the exact care given at every visit can be supportive for a healthcare provider at the time of malpractice lawsuit.
- Get the consent
Before engaging in dialogues with your patient about their condition and the care that you’ll offer, it is vital to get the informed consent of your patient.
The consent means that you told everything about the benefits and risks of caregiving and allows the patient to discuss the alternatives. Various healthcare facilities provide informed consent in a way of signed agreement which gets completed with enrolment paperwork.
The task is easy and can help defend you against the lawsuit.
- Prepare yourself
Healthcare professionals and doctors are often seen in a rush. However, this might be true in your practice but never compromise the time that you give to each of your appointments with patients.
It is not only essential to ensure you are up-to-speed about the care and condition of a patient, but it also shows some courtesy. Showing that you care and consider them the best can be meaningful for the patients.
When a patient feels like you don’t care and you are in a hurry, there are chances of filing the case against you.
- Stay up-to-date
To stay on top in the healthcare business, make sure to keep the license safe through continued training, education, and tests. But a lot more is there in the medicine world out of your specialization, which can be accessed easily by the public.
Keep all the information about the healthcare industry. Patients can ask you anything, so keep that confidence. Get ready to answer all their queries. Additionally, you are the one represented in the medical community; it is something that a jury will look upon with favor.
- Make sure to follow up
It is essential to follow up on different fronts so you could be clear about the malpractice claims. Firstly, follow-up with the patients after conversations or examinations so you could get the feedback directly from the source.
If any physician or specialist is connected with the case, make sure to follow up with them as well to know and stay updated about the condition of a patient. Set your protocols so that all these members could provide follow-ups on documents of each of the patients to keep yourself safe against malpractice issues.
- Be open-minded
This is the most important of all, you need to open your mind while talking about the patients; don’t be a stereotype or don’t judge too quickly. From a medical point of view, be careful while giving ultimatums, conclusions, or promises.
You can set the deadline, but be real in front of them and take extra time so that any unexpected occurrences don’t prevent you from said deadlines or rushing your work to meet them.
- Follow all the procedures
It has been mentioned how vital it is to follow the caregiver and patient relationship but, it is not the only thing important. Policies have rules and make sure to follow them for proper care. This should be done in the case of every patient. If you try to break any policy, it will lead to devastating effects.
It is essential just as policies are added or amended to your practice; the official documents are also updated.
The best way to prevent getting sued is by putting the patient in the center. Follow the tips and you’ll be away from the lawsuit.