Bank of America is bringing VR instruction to its 4,000 banks – TechCrunch

Consumer VR has begun to flash following years of heavy investment from Facebook and other tech giants, and the United States of America is beginning to find even more tech usefulness.

Bank of America today announced that it will work with a Bay Area-based VR startup. Strivr Incorporate more workplace training into virtual reality. Financial institutions are already using startup technology in pilot work targeting about 400 employees, but the large-scale deployment has expanded the VR learning platform to the company’s more than 45,000 employees. It means bringing thousands of VR headsets to a bank branch.

Bank of America executive John Jordan There are many ideas for where the technology can be most effectively implemented, but he points out that he is developing all VR lessons, from notary services to fraud detection, and accepts experimenting early. Jordan also says he is working on more ambitious tasks, such as helping employees practice empathy with customers dealing with sensitive issues such as the death of relatives.

Jordan states that the scope of the company’s corporate learning program, The Academy, is probably unmatched by any other major US company, with the exception of Wal-Mart’s employee guidance program. Wal-Mart has been Strivr’s largest customer since the startup signed the retail giant in 2017, providing VR instructions to 200 Wal-Mart Academy instruction centers and all Wal-Mart stores.

Virtual reality is a technology that helps to attract undivided attention and is undoubtedly positive for increasing learning retention, and Jordan is one of the central attractions for adopting this technology. It states that. In the case of Bank of America, VR offers platform changes to revisit some of the pitfalls of traditional corporate learning. At the same time, they acknowledge that the technology is not a silver bullet, but a lot of VR best practices that are still unknown.

“To be honest, we’re moving slowly,” says Jordan. “We already feel pretty good about how we made the investment, but we think this is a better way.”

Enterprise VR start-ups have had varying levels of success over the years with the goal of finding paid customers who can withstand the limits of technology while supporting a broader vision. Strivr aims to be a leader in training spaces in the workplace, raising more than $ 51 million, including last year’s Series B $ 30 million. CEO Derek Belch told TechCrunch that he has big plans as he aims to raise more money and is working on building a software toolset to simplify partner VR content creation.

Bank of America is bringing VR instruction to its 4,000 banks – TechCrunch Source link Bank of America is bringing VR instruction to its 4,000 banks – TechCrunch

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